FAQ
1. About Raw Material
Q: Are your materials from local or abroad?
A: Most of the materials are from our local material market(15 minutes by drive from our factory);
5% of the materials are from Taiwan and Korea;Q: Do you have a warehouse for materials?
A: We have a warehouse that covers about 1000sqms

2. About Production
Q: How man sewing workers do you have?
A: We have about 500 sewing workers.Q: How many production lines do you have?
A: We have 20 production lines.

Q: What is your monthly output?
A: About 100,000pcs

Q: What is your sample charge?
A: US$50-100/pc based on the product you like. Express fee would be payed by customer.

Q: Will the sample charge be refundable after placing order?
A: Sample charge will be refundable if order quantity exceed 500pcs.

Q: How many days for making sample?
A: For copy sample, about 3-5 dyas. For new design, normally about 10-14 days.

Q: How fast can you delivery our goods when confirm order?
A: Normally 20-40 days after pre-production sample approved and order confirmed, while if your order has available stock material in market, that can be much sooner.

Q: Can I change your design bag/make our design bag?
A: Yes, sure. Welcome for both OEM&ODM.

3. About Inspection
Q: How many QC do you have?
A: Totally 44 QC
a) 2 QC for silkscreen,2 for embroidery;
b) 20 online QC;
c) 20 final products QC

Q: Do you have extend Warrenty?
A: Yes,generally we have 12 months warrenty

4. About Factory
Q: What main bags you make?
A: We focus in high-quality brand bag,sports & outdoor bag,Laptop bag,dry bag,custom printing bag, camera bag,tactial bag etc.

Q: Have you cooperated with brand customers?
A: Yes, we have lots of experience with brand client, such as Swissgear,Deuter, Camelbak, Salewa, Jansport, Reebok, Kappa etc.

Q: Have you passed any factory audit?
A: Our factory has passed audits by ISO9000, BSCI, Sedex, Disney, Walmart etc.

Q: Where is your main market?
A: North America, Europe, Austrilia, Southeast Asia

Q: Where is your factory?
A: Our factory is located in Quanzhou, Fujian, which nearly by Jinjiang & Xiamen airport, welcome to visit our factory.

Q: Do you have a professional sales team?
A: Yes, we have 10 professional sales, all of them can communicate with buyers very well, and they are bags and luggages experts!

5. About Our Strength
Q: What is your annual turnover amount?
A: Last yesr production value about USD12,000,000.

Q: Have you experience with Amazon distribution?
A: Yes, we have done a lot with Amazon clients and know well how to operate, if you have no operator, we can help coordinate.

Q: Can you do Alibaba trade assurance?
A: Yes, we have many new clients do in this way and our credit is certificated by Alibaba for many years.

Q: Do you have your own brand?
A: Yes, we have own brand ??VGOOD?? which is popular in sport market.

Q: Do you have own R&D team?
A: Yes, there is a team of 10 techniques &skilled worders for sawing your samples.

Q: Can your bag meet EU/America??s standard.
A: Yes, pls tell us what market you are or standard you need, we can make to meet EU/America??s standard like Rohs, Reach, CA65 etc.

Q: How many workers do you have now?
A: Our workers are professional and steady. In our bag factory, more than 200 staffs now including 170 professional sewing worders & 30 administrators.

6. About Payment and Shipping
Q: What is your payment term?
A: Normally our payment term is T/T 30% when confrim order, 70% against BL copy or L/C at sight.

Q: Do you accept Paypal / Westunion / Alibaba Escrow?
A: Also Westunion / Alibaba Escrow is welcome. Sorry, our financial dept. Not accept Paypal payment.

Q: What is your shipping way?
A: By sea, by air or by courier is available.

7. Why choeese us?
1) You are choosing a professional bags manufacturer.
A. After order is confirmed, we have a meeting with the main people who work for workshop before production, investigate all the workmanship and technical details, make sure all the details are under control.
B. Inspect all the materials when arriving; ensure they will match customers’ requirements
C. Inspect the semi-finished goods
D. Online quality control
E. Final products quality control
F. Final inspection while packing up all the goods. If there is no other problem at this stage, our QC will issue the inspection report and release for shipping

2). You are choosing very good service:
A. Make customer satisfied attentively
B. Sample lead time: 4-6 days (without logo), 5-7days (with logo)
C. Production time: 35-45 days (Depends on the Qty) upon receiving the deposit
D. We accept sample order, test order, mix order and big order

3). You are choosing high standard products:
All of our products can meet European standard

material Eco-friendly and recyclable
testing can be AZO free, low cadmium, can be 6P(phthalate) free
certificates War-Mart, Target, BSCI and other main audit certificates

4). You are choosing bags supplier which has below advantages:
A. We have very strong production capacity:
We have headquarter in QUANZHOU, Fujian with an area of 10000sqms, and subsidiary in NINGDU, Jiangxi, with an area of 6000sqms, and we have over 500 workers. Thus we can produce about 300,000pcs of backpacks in a month!
B. We have very strong OEM and ODM teams:
a). we have 6 chief designers
b). we have over 20 R&D staff
C. We have our own webbing and printing production line

5). The following world-famous buyers has chose us:
Carrefour, Wal-Mart, Target etc. And we are one of the designated producers of Swissgear bags.